THIEN PORTFOLIO
About me
I’m a marketing specialist experienced in content creation, social media management, and sales conversion. I’ve led campaigns that boosted customer visits by 30%, produced 75+ videos monthly, and developed sales strategies that improved booking conversions from 2% to 10%.
Thanksgiving Discount Phone Repair Campaign | 11/2025
Developed and executed a seasonal ad campaign offering Thanksgiving discounts for phone, tablet, and console repair services. Designed visuals, produced video content, and crafted copywriting to boost engagement and increase customer visits throughout the holiday week.
Halloween Discount Phone Repair Campaign | 10/2025
Directed and edited a seasonal ad campaign promoting Halloween discounts for phone repair services. Designed visuals, video content, and copywriting to drive engagement and increase customer visits during the holiday period.
POV daily fix as a phone repair technician series | 09/2025
Directed and produced a POV-style video series showcasing the daily work of a phone repair technician. Combined storytelling, hands-on repair demonstrations, and engaging visuals to highlight technical skill, precision, and customer service behind each repair.
Phone repair advertising video collad with Seattle influencers | 09/2025
Collaborated with Seattle-based influencers to produce and edit phone repair advertising videos for 6666 Device Care. Assisted in concept development, filming, and social media optimization to boost brand awareness and customer engagement in the local community.
100 Phone Repair Challenage series | 07/2025
Produced a 100-episode video series showcasing smartphone diagnostics, repairs, and troubleshooting, highlighting technical expertise and audience engagement.
Phone repair advertising for Spanish customer | 05/2025
Produced and edited a Spanish-language phone repair ad campaign in Seattle, targeting Hispanic customers and highlighting same-day repair services. Increased engagement and message response rate by over 40% among Spanish-speaking audiences.
Customer Stories in Repair Video Series | 04/2025
Each repair tells a story. In this series, we capture real devices from real customers - every cracked screen, water damage, or broken hinge has its own moment and meaning. Our goal is to restore not just phones, but the memories and connections behind them.
Customer walk-in video series | 04/2025
Directed a customer walk-in video series showcasing authentic repair stories. Managed concept creation, filming, and legal consent process to promote transparency and build community trust.
